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Midwest Engine Service, Inc Reviews
BUMPER TO BUMPER

PRIVACY POLICY

This privacy policy sets out how Midwest Engine Service uses and protects any information that you give Midwest Engine Service when you use this website. Midwest Engine Service is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Midwest Engine Service may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12/16/2009. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • BBB Accredited Business
  • ASE (Automotive Service Excellence)
  • Greaater Madison Chamber of Commerce
  • Engine Power Council
  • AERA (Automotive Engine Rebuilders Association)
  • AutoWares - BTB - CSC
  • IATN (International Automotive Technicians' Network)
  • AutoWares
  • Car Care Aware

Testimonials

  • I am from IL and was going to our home in Northern Wisconsin when I experienced car trouble. Lucky for me, I got off at the first Madison exit. I called Midwest Engine Service. They were AWESOME! They had me towed to their shop. Clean building and great staff. They got me back on the road within 3 hours. The repair bill was very reasonable. I would highly recommend this auto repair facility!
    -Terry Foley - Frankfort IL

  • I cannot begin to tell you how very much I appreciate the INCREDIBLE service I received from your staff ! I have been in the customer service business for over 30 years, I certainly have no problems recognizing EXCELLENT SERVICE and let me tell you your team GETS IT. From the helpful phone call to your shop when I was stranded at Home Depot to the tow truck driver calling to confirm to me that my truck was picked up...I will not ever take my truck anywhere else and you have a customer for life. I will tell everyone I know to do the same. Keep up the good work!
    -Diana ( Di ) McConnell

  • To all of you -a BIG- thank you for all the time and effort you put into my car! I don't really know all the things you do but its much better now. The steering is better, the breaks feel better, and in general it just feels better to drive!
    -Phyllis Farber

  • Dear Wayne, Thank you for your note regarding my Audi TT alignment mishap and for being so noble as to stand behind the work done at Midwest Engine. I'm sure it is difficult at times, when trying to run a business well, to negotiate mishaps, both with customers and your staff, and I appreciate that your rose to the occasion and did the right thing by me, even as a cost to you.
    -Steven J


  • Thanks for the fast service and getting me in right away.
    -Teena Marey


  • You not only delivered what you said you were going to in the time you quoted, you went out of your way to fix two additional items for us, offered us a rental car and came in with a fair price.
    -Sandy M.


  • After (3) days of boating, Sat, Sun. & Mon. Eve, I'm certain you did not put the right engine back!! It is not the same. It is running far better than I could wish. Thanks for making my old boat new again.
    -Keith G., 1986 Sea Ray 230 HP 305 Chevy Engine


  • Just a big thank you for your excellent service, and for the times where I thought I was facing many $100's of dollars in repair costs that turned into only a fraction of cost because of your honesty. It's greatly appreciated to have an honest business that I can count on for my auto maintenance! Thank you!
    -Tammy B.


  • We want to thank you for the assistance you provided us on Saturday December 30th. We needed to get back to Michigan and even though you were closed you helped us out. We never would have made it home without you! Thank you.
    -Mike and Mary Beth K.


  • Thanks for all your hard work & effort you put into fixing my car. You went the extra mile to figure out what was exactly wrong, that's what makes you all special! The car runs great! Thanks again.
    -Sheryl


  • Thank you for the great job you did on our vehicle and your customer service was outstanding! You quoted us a very fair price and then went above and beyond what was expected to make sure our vehicle was in great running condition. We also appreciated the loaner vehicle that kept us mobile while our vehicle was being worked on. We appreciate all the hard work you have done and we have highly recommend to you family and friends!
    -Sean & Heidi

  • Tom, Collin, and the rest of the crew at Midwest Engine. Thank you so much for the great service my wife and I received at your service center! Your were very courteous and the word done exceeded our expectations. P.S. - There is nothing better than to get the work needed done right the first time!
    -Gerold and Sue Dunn


  • To staff, thanks for fixing my Mazda van on December 30th and mailing my phone I left in your loaner car. It hasn't arrived yet but mail service in Canada is slow. I wish you all a great new year.
    -Audrey Maracle