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    Tue 7:00AM - 6:00PM
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    Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
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608-244-9040 | 3712 Milwaukee St Madison, WI 53714

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


Our guarantee to you

What Our Customers Are Saying

Midwest always does great work and I never feel like I'm being "taken for a ride". I appreciate the honest assessments of what needs to be done and in what time-frame. Always more reasonable than the dealership on both counts! Super handy to have a loaner car, and I love that my car is always shiny and feels like new when I pick it up, even after an oil change! Thank you!!

, 09/03/2021

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I am from IL and was going to our home in Northern Wisconsin when I experienced car trouble. Lucky for me, I got off at the first Madison exit. I called Midwest Engine Service. They were AWESOME! They had me towed to their shop. Clean building and great staff. They got me back on the road within 3 hours. The repair bill was very reasonable. I would highly recommend this auto repair facility!



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I cannot begin to tell you how very much I appreciate the INCREDIBLE service I received from your staff ! I have been in the customer service business for over 30 years, I certainly have no problems recognizing EXCELLENT SERVICE and let me tell you your team GETS IT. From the helpful phone call to your shop when I was stranded at Home Depot to the tow truck driver calling to confirm to me that my truck was picked up...I will not ever take my truck anywhere else and you have a customer for life. I will tell everyone I know to do the same. Keep up the good work!

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To all of you -a BIG- thank you for all the time and effort you put into my car! I don't really know all the things you do but its much better now. The steering is better, the breaks feel better, and in general it just feels better to drive!

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Dear Wayne, Thank you for your note regarding my Audi TT alignment mishap and for being so noble as to stand behind the work done at Midwest Engine. I'm sure it is difficult at times, when trying to run a business well, to negotiate mishaps, both with customers and your staff, and I appreciate that your rose to the occasion and did the right thing by me, even as a cost to you.

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Thanks for the fast service and getting me in right away.

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  • Call Us For Service: 608-244-9040